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Free Shipping from €35

cancel your order

Have you made a mistake or have you changed your mind about your order?

Don't worry, if it hasn't been packaged yet you can cancel it without problems. To cancel the order you will have to contact us.

Please always keep in mind that...

  • The option to cancel the order will be available as long as your package has not yet been shipped.
  • If your order has been packed and shipped, you cannot cancel it.
  • Once you cancel the order, our team will take care of a prompt refund.
  • If it has not yet been sent, you can change any information, address and even the product of the order.

In case the order is shipped just before you decide to cancel it, don't worry, remember that you can return it within 15 business days.

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